Privacy policy
Privacy Policy
Last Updated: September 15, 2026
This Privacy Policy explains how Altitude Advertising LLC, doing business as Altitude (“Altitude,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit Storealtitude.com, purchase our products, communicate with us, or otherwise use our services.
Information We Collect
Depending on how you interact with our services, we may collect:
Contact information: such as your name, email address, telephone number, billing address, and shipping address.
Order information: including products purchased, order details, transaction information, delivery information, returns, and refunds.
Payment information: payment-related information is processed through our payment service providers. We may receive limited transaction information necessary to process and administer your order.
Customer-support information: including information provided when contacting us by email, telephone, SMS, contact form, or other available methods.
Device and usage information: including IP address, browser type, device information, cookies, and information concerning interactions with our website.
Marketing information: including marketing preferences and interactions with promotional communications or advertisements.
How We Collect Information
We may collect information directly from you, automatically through your interaction with our website, and from service providers or business partners that assist us in operating our store.
How We Use Information
We may use personal information to:
- Process and fulfill purchases;
- Arrange shipping and delivery;
- Provide tracking information;
- Process returns, exchanges, and refunds;
- Provide customer support;
- Communicate about orders;
- Process payments;
- Detect and prevent fraudulent or unauthorized activity;
- Maintain website security;
- Improve our products and services;
- Analyze website and marketing performance;
- Provide marketing where permitted;
- Maintain business records; and
- Comply with applicable legal obligations.
How We Disclose Information
We may disclose relevant personal information to service providers and other parties where reasonably necessary to operate our business, including:
- E-commerce technology providers;
- Payment processors;
- Fulfillment and logistics providers;
- Shipping carriers;
- Customer-support providers;
- Hosting, IT, and security providers;
- Analytics providers;
- Advertising and marketing providers;
- Professional advisers; and
- Government or regulatory authorities where legally required.
We disclose information only where appropriate for the relevant business purpose or otherwise permitted by law.
Shopify
Our online store is hosted through Shopify.
Shopify provides the e-commerce infrastructure used to operate our store and may process personal information associated with customers' use of our website and purchases in accordance with its own privacy practices.
Fulfillment and Delivery
To fulfill and deliver purchases, we may provide relevant customer information to fulfillment, logistics, and shipping providers.
This may include a customer's name, shipping address, telephone number, email address, order contents, and other information reasonably necessary to complete delivery.
Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support analytics and advertising.
You may be able to manage certain cookie preferences through our website or your browser settings.
Disabling cookies may affect certain website functionality.
Advertising and Analytics
We may use analytics and advertising services to understand website performance, measure advertising effectiveness, and provide relevant marketing.
Depending on applicable law and the technologies used, customers may have rights to opt out of certain targeted advertising or data-sharing activities.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain transaction and business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
When information is no longer reasonably required, we may delete or anonymize it as appropriate.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, potentially including rights to request access, correction, deletion, or a copy of certain information and to opt out of certain uses or disclosures.
To submit a privacy request, contact support@storealtitude.com.
We may need to verify your identity before processing certain requests.
Marketing Communications
You can unsubscribe from promotional email communications by using the unsubscribe option contained in those messages.
Opting out of marketing does not prevent us from sending transactional messages concerning orders, deliveries, returns, refunds, or customer-service requests.
Children's Privacy
Our services are not directed toward children.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe a child has improperly provided personal information to us, please contact us.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy or security practices of third parties that we do not control.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, services, or applicable requirements.
Any revised policy will be published on our website with an updated revision date where appropriate.
Contact Us
For questions regarding this Privacy Policy or requests concerning your personal information, contact:
Altitude Advertising LLC
1553 N Milwaukee Street
Boise, ID 83704
United States
Email: support@storealtitude.com
Telephone/SMS: +1 336-951-3085